Tag Archives: AI-generated content

AI in 2024 and Beyond

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Driven both by genuine need and by Executive Order, agencies across government made great strides in 2024 to incorporate Artificial Intelligence (AI) into their IT systems and business processes to increase efficiency and introduce new insights for data-driven decision-making.

AI is widely used across government in a variety of capacities, including fraud detection at the Internal Revenue Service and Social Security Administration, public health data analysis at the Centers for Disease Control and Prevention and the Food and Drug Administration, powering chatbots to improve customer service at General Services Administration and Veterans Affairs, and more. Continue reading →

Developing an AI Training Plan for the Government Workforce

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In talking about AI, there is a lot of discussion about "training the models"--feeding large amounts of data into an algorithm and then examining the results to ensure they are accurate. Once the models are deployed, the training does not stop for the models, and even more importantly, for its users.

A study from Deloitte estimates that generative AI could help boost productivity tenfold. However, this jump in efficiency will only be realized if AI and its outputs are being used correctly. Working with AI and AI-generated content requires a different set of skills that include critical thinking, algorithmic understanding, data analysis, deeper domain knowledge, cyber/data hygiene, and more. Continue reading →