As Doors Open…Citizens Still Want to Meet Online

As we emerge from the isolation of the pandemic and begin interacting in person again, it will be in a world that looks and feels a lot different. While we crave human interaction, that does not mean we want to go back to standing in lines at office buildings to complete certain tasks. Over the past year, people have gotten used to doing things virtually. Government agencies have made incredible progress moving traditionally manual, paper-intensive, in-person processes online, and there's no reason that should stop now that in-person is an option.

Additionally, the ability to get information online will continue to be an expectation of citizens. During the pandemic, local, state, and federal agencies quickly got data out to citizens regarding COVID cases, restrictions, and later vaccinations to help inform and shape behavior. In fact, Ohio had a jump on many states. They had launched Ohio Checkbook well before the pandemic to provide anyone a look at real-time state budgeting, financial and transactional data. Using that as a starting point, they quickly launched their COVID portal. Post-pandemic, all government agencies need to look at how the COVID data systems can be used to get other critical information and communication to the public about transportation, human services, workforce and more.

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Tips to Getting Your Agency to Say “Yes” to Training

With the government budget funded at least for the short term, agencies can breathe a small sigh of relief and begin making plans for beyond September 30. While most would agree training is a critical piece of getting and keeping a motivated and informed workforce, it still tends to be an "easy" line item cut especially in times of uncertainty.

Whether you are in charge of setting a training budget or simply seeking to get approval for yourself to attend an event, there are several ways you can work to get the funding you need. Here are a few tips: Continue reading