Agile Acquisition

Don't let the title mislead you, today we're not talking about acquiring Agile services (though, that plays a role) but rather about how government is making their procurement process more flexible and dynamic to meet the needs of federal teams and citizens alike. We've written here about the challenges in government acquisition--from the retiring workforce, to concerns of end-of-year spending, to incompatibility with modern technology. Given these challenges, we've seen a shift in recent years from the "that's the way it's always been" mentality to one of innovation.

There is some guidance on making changes to procurement including the introduction of Other Transaction Authority (OTA), a way to more quickly carry out certain prototype, research, and production projects. OTAs incorporate business practices that reflect commercial industry standards and best practices into its award instruments. But, what is having a greater effect is agencies taking risks and trying new procurement methods on a one-off basis to see what works.

Lesley Field, the deputy administrator of the Office of Federal Procurement Policy, said in an interview, "I see a lot of appetite out there for taking risks, calculated risks and bringing our industry partners along." She went on to talk about how agencies should be willing to try new ways of acquiring goods and services and be willing to learn quickly from mistakes and change course. Also communicating those lessons learned across government is crucial to government-wide procurement reform. Continue reading

The Next Step in Data Center Consolidation

Data center consolidation has been a mandated goal in the federal government for a number of years. The introduction of cloud, virtualization, and shared services means the government can run more efficiently with less hardware that no longer requires huge, physical servers to sit in buildings. Many of which were built for the sole purpose of housing servers. Consolidation saves money on technology, the support of that technology and also reduces agency real estate footprints and needs. While agencies have made some strides, the OMB sees the progress to date as going after low hanging fruit and is now challenging agencies to think bigger.

According to a drafted policy issued in November, OMB stated, "Agencies have seen little real savings from the consolidation of non-tiered facilities, small server closets, telecom closets, individual print and file servers, and single computers acting as servers." The push now should be in moving to the cloud and shared services, and looking to commercial third parties to host government data.

More than moving servers and workloads, data center consolidation relies on changing the way agencies manage data. The Data Accountability and Transparency Act was enacted to make information on government spending more transparent. Doing so requires agencies to agree to and implement data standards so that information can be shared across government and openly with the public. This implementation of standards has been a stumbling block for compliance. Continue reading

Virtual Reality Prepares Federal Employees for Workforce Realities

With a focus on automation and digitization in government, there is a perceived fear that, just like the science fiction films and books warned, robots will take over our jobs (and potentially later, the world). The reality is that while some manual jobs will be "taken over" by machines, there is still a huge need for people to train and double check those technologies. In automating rote functions, we are letting machines do what they do best - quickly capture and compute data -- and freeing humans to do what they do best - make sense of the machine's outputs.

Government agencies are committed to training employees to reskill them into higher value jobs that allow them to not only keep their job, but elevate their skills and place in the organization. It is not surprising that technology will also play a big role in that training.

Virtual Reality (VR) training is not new to government. The Defense Department has been using it for years to create a realistic environment for training soldiers on expensive combat equipment and preparing them for new terrains and environments. Civilian agencies have begun using VR and Augmented Reality (AR) to better connect with citizens, making interacting with government services feel like playing a video game. Taking the lessons learned from Fortune 500 companies, the government can now extend their use of VR to general workforce training. Continue reading

Pay-As-You-Learn

You are likely familiar with the pay-as-you-go model of cloud computing. The idea is to charge for technology services much like utilities are billed. Users are billed for only the computing resources they use as opposed to paying a flat license fee to own and use the software or service. This model has proven to be more cost effective for organizations with inconsistent needs in terms of computing and storage power, allowing them to scale their use up or down as the work demands. Now, this same idea is making its way into the training and event space.

A survey of healthcare professionals found more than three-quarters of respondents would only participate in a meeting that could show a good return on their investment of time and money. Measuring that ROI can be tricky, but attendees across all industries tend to look to events that provide: Continue reading

Is IoT a Superhero or Villain?

The Internet of Things (IoT) is made up of webcams, sensors, thermostats, microphones, speakers, cars, and even stuffed animals. All of these connected devices can help individuals and organizations stay connected across geographic distances, keeping tabs on and managing assets from miles away. The data they collect can be combined with other data sets to create actionable advice for better management and service.

This holds incredible promise for local governments and federal agencies charged with maintaining safe operating fleets and facilities. There's also the application for improving the routing of field technicians as well as traffic flow in general. But, as every superhero knows, with great power comes great responsibility.

As with any technology, IoT standards need to be developed for effective and safe use as well as to enable interoperability. NIST has been working on defining standards and recently released Considerations for Managing Internet of Things (IoT) Cybersecurity and Privacy Risks, but no federal agency is currently claiming jurisdiction over IoT policy and rule-making. In this vacuum, the legislative branch is getting involved. This past November, the House passed the SMART IoT Act that tasks the Department of Commerce with studying the current U.S. IoT industry. A Senate bill was introduced to manage what types of IoT devices the government can purchase, ensuring that all IoT tech in government is patchable and has changeable passwords. Finally, states are even weighing in on the proper use of IoT in government. California passed the first IoT cybersecurity law, making device manufacturers ensure their devices have "reasonable" security features. Continue reading