As government agencies look to respond to modernization calls from the executive branch as well as citizens at large, agile and DevOps practices are being employed to help speed time to "market" with new applications. A report issued in early 2019 found that sixty-nine percent of respondents said that their organizations are piloting agile, if not partially or fully adopting it. But, the same report also saw a significant percentage of respondents say that agile met their expectations "less than expected" and "much less than expected." So, if agile is seeing an uptick in use, why is it not meeting expectations?
The issue may lie heavily in training and understanding. Agile is not just a new process; it's a new mindset. It requires a new organizational structure that is a departure from the traditional command and control hierarchy of government. Agile teams are relatively flat with everyone holding interconnected and equally important roles. There's not only a logistical change that needs to happen in terms of org charts and structures, but also a cultural shift to a collaboration-driven rather than command-driven environment.
To begin really seeing the benefits of adaptability, speed, and cost efficiencies agile promises, people need to be trained not only on the process but on the softer skills of communication and collaboration that power the process. We've pulled together a collection of upcoming events that may help. Continue reading
The operating challenges around budgets, resources, and legacy technology we see at the Federal level are amplified at the state and local level. Just because these groups are responsible for a smaller population does not mean their problems are smaller. On the contrary, historically low staffing levels and a geographically-limited pool of talent feed into the core challenges that all government teams face.
Security - Securing systems and the data that lives on those networks is now seen as a focus beyond IT. Everyone plays a role in cybersecurity, and there is a real need to update systems and processes as well as educate users.
Innovation - Since teams are so busy with day-to-day operations, stepping back to foster innovation can be difficult. Many are finding ways to make the transformation work. In fact, some of the most innovative public sector programs are happening on the local level.
Managing change - Communication is key in implementing change within small, tight-knit teams. Participation in decision making ensures that new solutions meet the needs of the workforce as well as the citizens.
Finding time for training - All of the challenges above feed into an inability to make time for training and education to keep up with the rapidly evolving technology field. Continue reading
We've been watching the use of blockchain growing in the government space as agencies look for ways to more efficiently and securely share their data. A Congressional Resolution was introduced to tout the promise of blockchain saying that, "blockchain has incredible potential that must be nurtured through support for research and development and a thoughtful and innovation-friendly regulatory approach." Following this encouragement from congress, it seems like each day there is a new application of the technology being tried and evaluated.
We've gathered a couple applications that we found interesting to help illustrate what blockchain is and what it can do.
- Supply Chain - The Navy is looking to use blockchain to track aviation parts throughout their lifecycles, helping them better manage their supply chain. Similarly, the FDA is looking at how blockchain can better track the chain of custody of prescription drugs. In a related application, blockchain is also being considered as a solution for better tracking digital evidence in criminal cases.
- Managing Public Records - State and local organizations are using blockchain to digitally distribute records, including marriage certificates, property titles, and business registrations.
- Voting - Blockchain is being tested as a way to make it easier for service members and overseas citizens to vote. Last fall, 144 West Virginia voters living abroad were able to vote through their mobile phones via an app. Identities were confirmed by scanning a valid U.S. ID along with a selfie. Once the identity was confirmed, voters made their selections based on the ballot they would have used at their local precinct. Voters were then given a unique ID or hash that, once the vote was cast, allowed them to write on to the blockchain. Each submission was encrypted to the blockchain ledger, which gave election clerks the ability to conduct post-election audits.
- Public Health - Blockchain can also speed the delivery of information as it relates to public health crises. The Food and Drug Administration is looking at how to use blockchain to share health care data securely and effectively in real time when epidemics like the swine flu threaten the health of the nation.
As we highlighted in the post, The Why and How of Federal Event Attendance, content is truly king. The topic is the driving force for getting people to register and attend an event. Knowing attendees are there to learn, how can event planners ensure attendees have a great experience and are able to digest and use the information presented? We've pulled together a quick tip list to think about when organizing your next event.
- Can you see me now - check the lighting and sight lines to make sure the audience is able to clearly see the presenter as well as their slides. If possible, test the room set up at the same time of day that your event will be happening. In rooms with ambient light, shadows shift throughout the day. Additionally, it's important to check lighting for the presenters - they should have enough light on stage to be able to read their notes but not too much that they can't see/read the audience.
- Mic check 1-2 - nothing is more aggravating than sound that is too quiet, too loud or has feedback. While there will almost always be audio glitches during an event, minimize issues by testing all microphones prior to each use and have AV support in the room should something happen during the talk.
- The presentation is in the mail - attendees are there for the content so make it available after the event. Let attendees know you will email them access to the presentations so they do not have to worry about photographing slides to refer to later.
- Spell check twice, distribute once - since slides are being disseminated, it is even more critical to spell check and proof every presentation. A typo that may get overlooked on the screen during an engaging presentation will stick out when people study the information closer on their own screens.
- Reuse and recycle - don't let the learning stop at the event. Take the content presented and find ways to share it after the fact through blog posts, videos/video clips, podcasts, infographics, and more. Doing so will broaden the reach of your event and message beyond the in-person attendees.
Let us know your ideas for how to highlight your content before, during, and after your events. Share your thoughts in the comments.
Market Connections recently conducted a survey to understand how federal decisions makers view and use events as part of their professional development and daily work. The survey included input from technology decision-makers across defense and civilian agencies and aimed to find out how they make decisions about what events to attend and what they expect when they are there.
The survey found that the topic is the main driver for event attendance with 85% citing that as the key reason they decide whether to attend an event. Price and location also play a big role in the decision to attend an event or not. Interestingly, while the topic is important, who delivers that topic is not as critical. Keynote speakers did not rank high on the list of deciding factors. Similarly, while event planners may push the opportunity for networking, that is a "nice to have" for attendees rather than a reason to spend time and money attending an event.
With the topic being so key to attendance, the survey looked at what people are interested in learning about at events. Cybersecurity was the number one topic of interest in the survey. This mirrors what we see in terms of events on our site; cybersecurity typically has the most events listed year after year. The other topics in the top five were cloud services, digital government, AI/Machine Learning, and budget/cost control/fiscal management. Continue reading