State and Local Grant Management Opportunities and Challenges

With the CARES Act, the American Rescue Plan, and now infrastructure funding, state and local governments have a large pipeline of grant options to help further citizen support. In fact, White House initiatives aimed at providing relief to citizens total nearly $6 trillion.

However, applying for and later managing those grants can be an incredibly burdensome, and often manual process. With a wide variety of variables that need to be carried out and measured, the management of these grants involves a large number of people from multiple constituencies both within a state agency and outside it including grant applicants and recipients, various levels of government and agencies, and affiliated nonprofits. Multiple surveys and studies have shown that grantee organizations spend more than 40% of their grant resources on administration activities alone. Continue reading

Are We There Yet? The Future of Modernization

There's no shortage of mandates and guidance related to modernization-PMA, Technology Modernization Fund, FITARA, Cyber EO, CX EO-pushing the government to update how they deliver services online, but what does it really mean, and what is involved?

Modernization in government began with transforming data centers and integrating cloud computing into government IT architectures and moved on to improving customer experience. Agencies have made inroads in all areas. The recent FITARA scorecard showed that data center consolidation goals have been completed. Cloud efforts have moved from Cloud First to Cloud Smart in an effort to ensure cloud was just not a checkbox but was being used to transform how the government consumes and distributes IT services. Citizen Experience (CX) has been a priority across three administrations with the next generation of CX efforts outlined in an executive order. These modernization efforts have resulted in billions of dollars in cost savings and increased efficiency for a government workforce that is now telework friendly, but the work is not done. Continue reading

Agency Spotlight: Health and Human Services

The Department of Health and Human Services (HHS) has been in the spotlight like never before with their critical role in managing the pandemic. While there is a lot of work still to be done on that front, other critical efforts are taking place across HHS agencies that will have an incredible impact on the health and well-being of citizens.

Data Sharing

The necessity of sharing data to understand and respond to the pandemic spawned a host of new applications and a new openness to data sharing across HHS as well as governmentwide. The first major HHS data sharing platform was launched in April 2020. Named HHS Protect, this platform provided visibility into more than four billion data elements from 225 sources providing intelligence on rates of infection and hospitalizations. HHS is committed to expanding its use and sharing of data in all areas of its mission with programs including the Data Optimization Initiative, Administration for Children and Families Data Sharing Solutions, and the Trusted Exchange Framework and Common Agreement (TEFCA). Continue reading

Breaking Blockchain Free of Cryptocurrency

Blockchain may be best known for its role in enabling cryptocurrency to be tracked. While the use of cryptocurrency is still in its infancy, blockchain technology is proving to be applicable in a number of non-currency use cases.

Improving Public Transportation

The Federal Transit Administration is looking for ways to use blockchain as a way of "gamifying" decisions around transportation options. A proposed project, "blockchain-enabled transit incentivization," would, via an app, offer tokens to commuters who reserve a parking place or agree to use another mode of transportation. Using real time data about availability of parking, traffic congestion, and more, the app could change the incentives offered - making public transport a more appealing (and lucrative) option for people in transit. Blockchain could support the payment of those who chose incentivized public transit options as well as those who are using parking. The system could also promote equity in access to parking or other resources by factoring in a user's location or personal circumstances. Continue reading

Changes Coming to FITARA Scorecard

The results of the 13th FITARA scorecard, a program developed in 2015 to measure and incentivize agencies to meet key IT modernization goals, were released in January leading to a discussion of what is next for this measurement program.

The latest results showed modest improvements, but scores for the most part have remained steady over the past two measurement cycles. On this scorecard, 13 agencies maintained the same scores from July 2021 with seven earning higher marks. A handful of agencies received lower overall marks, due primarily to their inability to transition from a legacy contract vehicle to the new preferred government-wide Enterprise Infrastructure Solutions (EIS) for telecommunication technology. A March 31, 2022, deadline to move 90% of work to EIS should push many of these scores back up for the next report card.

Knowing there is still a lot of work to do in terms of modernization, the committee that oversees the program has begun discussing new measures to better reflect the current state of government IT and support recent executive-level initiatives around modernization, security, and customer service. Continue reading