Tag Archives: DC

Building the Case for Software Factories

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The term "software factories" conjures up images of pristinely clean technology assembly lines with super-efficient singularly focused line workers. In reality, a software factory is not a place, but rather a process for improving the speed of software development and release. A software factory provides a repeatable, well-defined path to create and update software. As the name implies, a software factory applies manufacturing techniques and principles to software development. This means software factories provide templates, playbooks, and reusable code that people across the organization can use to quickly create new applications.

With DevOps and agile software development methods as a basis, a software factory combines tools, teams, and practices to standardize and reuse code, building upon accumulated knowledge. Organizations using software factories not only speed up software delivery but find that software is of higher quality being built on proven code. Continue reading →

Cloud and Government: Have We Finally Made a Love Connection?

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The government's relationship with cloud computing has been an evolving affair. Initially, there was skepticism that cloud solutions could not provide the needed security that on-premise systems had been providing. With checks and balances provided by FedRAMP, security concerns were slowly but surely overcome. With the move to more remote work and the demand for digital interaction with citizens, cloud has moved from a novel approach to a necessary part of the Federal IT infrastructure.

Cloud and Security

Initial concerns about the levels of security maintained by cloud providers have proven to be unfounded. Cloud systems are built with security as a top of mind concern by some of the brightest, most experienced cyber experts in the world. No matter how skilled Federal IT teams are, they just cannot build an on-premises system that meets the same rigors. In fact, today cloud security concerns lie with the users of cloud rather than the providers. Continue reading →

Understanding the Technology Modernization Fund

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The Technology Modernization Fund (TMF) was created by the Modernizing Government Technology Act of 2017 to more quickly fund needed modernization projects across government. With TMF, agencies can apply for funding to complete modernization activities without having to wait for the budget cycle to begin work on critical digital initiatives. Funding is incremental to ensure projects are working as expected.

Agencies must repay the investment either using the cost savings achieved with the tech implementation or through future budget allocations. The model is working. Of the 11 initial projects to receive TMF funding, two agencies have already reimbursed the fund, and five others have completed their projects and are in the process of reimbursement.

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Strengthening Cyber Resilience With Collaboration

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Today's organizations know that stopping 100% of cyber-attacks is not a realistic goal. Rather, the focus has shifted to cyber resilience, "the ability to anticipate, withstand, recover from, and adapt to adverse conditions, stresses, attacks, or compromises on systems that use or are enabled by cyber resources."

A critical pillar in becoming resilient is communication and collaboration. The Cyber EO focused on improving the nation's cybersecurity and highlighted the need to improve collaboration with threat intelligence sharing between public and private organizations as well as the creation of cross-government cyber boards. In recent months, key strides have been made in facilitating information sharing around cyber best practices, resource availability, as well as process and policy. Continue reading →

Virtual Court is Here to Stay

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Like many industries, the pandemic forced the court system to rethink how they deliver services and carry out everyday business. Courts had been slow to adopt technology with e-filing and e-notarization being the biggest digital changes over the last several decades. Hearings were still in person with remote testimony a rarity. This meant that lawyers might have to travel hundreds of miles for a 15-minute hearing. Even in the face of this inefficiency, there was no big push to change. Then came COVID.

More Than a Pandemic Fix

Zoom-based hearings became commonplace to facilitate cases while keeping all participants safe. But as the pandemic restrictions on in-person extended, courts nationwide started seeing huge benefits to the online process.

Virtual hearings increased participation by defendants. In Arizona, between 2019 and 2020, a Pew study found that there was an 8% drop in default judgments - judgments where the plaintiff wins simply because the defendant failed to appear. Attendance among jurors also increased. Texas saw a big spike in juror attendance after the transition to an online system. Continue reading →