Next Generation Connectivity Catching Up to This Generation’s Needs

Pandemic-necessitated remote work and increased reliance on online apps and sites for routine everyday tasks like shopping and transportation showed us that Internet connection is a critical utility. It also proved that getting connected is not enough -- the speed and quality of that connection have a huge impact on how we carry out day-to-day activities. In a timely coincidence, this reliance on connectivity comes at a time when networks are improving their service to supply that exact speed and reliability.

Introducing a Whole New Level of Speed: 5G

5G promises to be faster with less latency when connecting to the network. The speeds afforded by 5G mean that visions for smart, connected cities can be logistically achieved as 5G networks will be better able to handle more users, lots of sensors, and heavy traffic. The Department of Veterans Affairs is already tapping into 5G to allow doctors to use augmented reality to look at and manipulate large imaging files, like MRIs or CT scans.

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3 Ways Artificial Intelligence is Producing Real Solutions for Government

Artificial Intelligence (AI) allows tasks that typically require human intelligence to be completed at machine speed. For government agencies, this means that they can make better use of the troves of data they hold for daily decision making, strategic planning, and citizen service.

Protecting the Bat Population

Bats are a critical part of the natural ecosystems as pollinators and in their role of natural insect extermination. However, many bats are at risk due to habitat loss. When they lose their natural habitat, many take to bridges as a new home, causing potential damage and even posing health hazards.

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Agility. Enabled by Agile.

Agility has been a key attribute for success over the past year and a half. Everyone had to quickly adapt in their personal and professional lives to do things in new ways to keep business and society running. Even the great bureaucracy of government found itself pivoting and quickly changing "how it's always been done" to meet the needs of the day. This should not end with the return to what feels like pre-pandemic normal. In the form of Agile methodology, Agility will play a huge role in the government's ability to continue the fast-forwarded digital push as a result of the pandemic.

Just as government pushed agencies to try Cloud with the "Cloud First" initiative, some are suggesting the same approach for Agile. An "Agile-First" evolution would have a huge impact on IT modernization efforts, accelerating the move from legacy processes and technology to a modern digital approach. The response to COVID-19 showed that the government can move quickly in changing how they do work (across all areas of government). An Agile-first "mandate" could institutionalize that speed and make it the rule rather than the exception.

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Putting a Value on Trust — Introducing Zero Trust Security Approaches

With so many high-profile hacks this year, it's easy to want to throw up your hands and say, "Is there nothing that can be trusted?!" Interestingly, that lament is what is driving the latest approach to cybersecurity -- zero trust. Zero trust is what it sounds like, a security approach centered on the belief that organizations should not automatically trust anything accessing their systems either inside or outside their perimeters. Instead, all people and devices must be verified before access is granted. To the untrained eye, this seems untenable. How, in this day and age, when we depend on digital information and connection to do most anything, can we use a process where we have to constantly verify identity and access permissions? Luckily, the practice of zero trust is more sophisticated than its premise.

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As Doors Open…Citizens Still Want to Meet Online

As we emerge from the isolation of the pandemic and begin interacting in person again, it will be in a world that looks and feels a lot different. While we crave human interaction, that does not mean we want to go back to standing in lines at office buildings to complete certain tasks. Over the past year, people have gotten used to doing things virtually. Government agencies have made incredible progress moving traditionally manual, paper-intensive, in-person processes online, and there's no reason that should stop now that in-person is an option.

Additionally, the ability to get information online will continue to be an expectation of citizens. During the pandemic, local, state, and federal agencies quickly got data out to citizens regarding COVID cases, restrictions, and later vaccinations to help inform and shape behavior. In fact, Ohio had a jump on many states. They had launched Ohio Checkbook well before the pandemic to provide anyone a look at real-time state budgeting, financial and transactional data. Using that as a starting point, they quickly launched their COVID portal. Post-pandemic, all government agencies need to look at how the COVID data systems can be used to get other critical information and communication to the public about transportation, human services, workforce and more.

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