Department Spotlight: Veterans Affairs

Beyond its important mission of "caring for those who have served in our nation's military and for their families, caregivers, and survivors," the work of today's U.S. Department of Veterans Affairs (VA) is guided by a strategic plan that lays out agency goals to be achieved through 2028. The projects the VA initiates over the coming years will support the following goals:

  1. Consistently communicate with customers and partners to assess and maximize performance, evaluate needs, and build long-term relationships and trust
  2. Deliver timely, accessible, and high-quality benefits, care, and services
  3. Build and maintain trust through proven stewardship, transparency, and accountability
  4. Strive toward excellence in all business operations--including governance, systems, data, and management

Several recent programs illustrate the commitment that the VA has to meeting and exceeding these goals by 2028 and beyond. Continue reading

Continuing Cloud Innovation

Use of Cloud Computing is now standard practice across federal, state, and local government agencies, but that does not mean the technology is growing stale. Organizations are finding new ways to use the flexibility of cloud computing to deliver on their missions.

Radio in the Clouds

The National Oceanic and Atmospheric Administration (NOAA) is examining options for a "transition from hardware-based ground radio processing to cloud-based software applications." In practice, this would mean digitizing NOAA radio frequencies using devices that are software-driven, rather than traditional hardware-based devices, to support the agency's satellite programs' need for telemetry processing--the reading and transmission of data from a remote source. Continue reading

Next Generation Connectivity Catching Up to This Generation’s Needs

Pandemic-necessitated remote work and increased reliance on online apps and sites for routine everyday tasks like shopping and transportation showed us that Internet connection is a critical utility. It also proved that getting connected is not enough -- the speed and quality of that connection have a huge impact on how we carry out day-to-day activities. In a timely coincidence, this reliance on connectivity comes at a time when networks are improving their service to supply that exact speed and reliability.

Introducing a Whole New Level of Speed: 5G

5G promises to be faster with less latency when connecting to the network. The speeds afforded by 5G mean that visions for smart, connected cities can be logistically achieved as 5G networks will be better able to handle more users, lots of sensors, and heavy traffic. The Department of Veterans Affairs is already tapping into 5G to allow doctors to use augmented reality to look at and manipulate large imaging files, like MRIs or CT scans.

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Planning Toward FY 2022 – A Peek at the Federal Budget

The Biden Administration recently issued its request for 2022 spending. This practice is really more of a policy effort than actual budgeting, but serves to illustrate administration priorities to inform agencies as to what is likely to get approved in the final budget. The 2022 budget request has a number of IT-specific priorities, starting with the funding of the Technology Modernization Fund (TMF) at another $500 million for fiscal 2022. This would be in addition to the $1 billion that was invested as part of the American Rescue Plan Act--money that helped support the ongoing effort to digitize government services and operations.

The $58.4 billion in IT spending includes marked increases in the IT budgets of the Treasury Department, Department of Veterans Affairs, and the Department of Homeland Security. NASA and the Department of Commerce had small reductions to its IT budgets.

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Coordination is Key to CDO Success

Chief Data Officers (CDOs) are one of the newer positions in government, but their role is quickly becoming one of the most critical. A CDO is charged with overseeing data-related functions, including data management, ensuring data quality, and creating data strategy. For government agencies, this requires close coordination with the Federal Data Strategy and the DoD Data Strategy.

Both of these documents define the specific roles and responsibilities of data officers and provide a framework for working with and securing data. Of course, each agency has unique requirements and missions, leaving the CDO to work out how to apply this guidance and standards to their organization.

Agencies are meeting these guidelines and integrating CDOs in different ways. The Department of Homeland Security (DHS) recently announced a department-level CDO office to better integrate data into its operations and those of other agencies. The need for this level of coordination was underscored as DHS launched a department-wide COVID-19 vaccination campaign in partnership with the Department of Veterans Affairs health centers. DHS needed to identify, contact and manage responses from workers, which meant collecting and reconciling many different datasets from across the department.

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