Tag Archives: OMB

New AI Guidance, Similar Goals

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In early April, the White House Office of Management and Budget (OMB) released a pair of memos to provide agencies with guardrails for how they use and purchase artificial intelligence (AI). These memos replaced guidance issued by the previous administration but maintain many of the same structures.

The first memorandum, M-25-21, gives agencies three priorities when accelerating the federal use of AI: innovation, governance, and public trust. It states, "...agencies are directed to provide improved services to the public, while maintaining strong safeguards for civil rights, civil liberties, and privacy." The memo maintains items that were established under the Biden administration, including:

  • The creation of chief AI officer roles and AI councils "to serve as change agents and AI advocates, rather than overseeing layers of bureaucracy."
  • Implement minimum risk management practices for "high-impact" AI use--those applications of AI that could have significant impacts when deployed.

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How Government is Acquiring AI

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Just as cloud computing upended how government buys technology, agencies are now having to adapt to acquire fast-evolving artificial intelligence (AI) technology. AI is proving to be a key tool in helping government improve the efficiency and connection of its workforce and deliver improved service to citizens, but the promises of this new technology come with risks. To ensure AI solutions are secure and ethically designed, agencies are implementing a number of guardrails to ensure the safe and effective use of powerful technology.

How to Use AI

The Office of Management and Budget (OMB) developed a policy document to harness the benefits and mitigate the risks of AI for Federal agencies. This guidance provides details on how to use AI securely and effectively with a focus on five key areas: risk management, transparency, responsible innovation, workforce, and governance. Continue reading →

FITARA Goes to the Cloud, Grades Come Down to the Ground

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The 17th edition of the Federal Information Technology Acquisition Reform Act (FITARA) scorecard featured a revamped list of measurements to illustrate federal agency progress against current modernization goals. This latest scorecard introduced two new categories - Cloud Computing and CIO Investment Evaluation - while dropping the measurement of compliance with data center modernization, something all agencies have completed.

This reshuffling of measurement criteria resulted in lower grades for 11 agencies. Twelve agencies saw their grades unchanged. The Department of Defense (DoD) was the sole group earning a higher grade, rising from a C to a B. These drops are not necessarily a concerning indicator, but rather a re-baselining of where agencies stand in terms of modern digital government goals. Continue reading →

Are We There Yet? The Future of Modernization

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There's no shortage of mandates and guidance related to modernization-PMA, Technology Modernization Fund, FITARA, Cyber EO, CX EO-pushing the government to update how they deliver services online, but what does it really mean, and what is involved?

Modernization in government began with transforming data centers and integrating cloud computing into government IT architectures and moved on to improving customer experience. Agencies have made inroads in all areas. The recent FITARA scorecard showed that data center consolidation goals have been completed. Cloud efforts have moved from Cloud First to Cloud Smart in an effort to ensure cloud was just not a checkbox but was being used to transform how the government consumes and distributes IT services. Citizen Experience (CX) has been a priority across three administrations with the next generation of CX efforts outlined in an executive order. These modernization efforts have resulted in billions of dollars in cost savings and increased efficiency for a government workforce that is now telework friendly, but the work is not done. Continue reading →

A Short History of Shared Services…and What’s Next.

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Shared Services in government is nothing new. The idea began in the 1980s with the consolidation of payroll and some other administrative functions. In the '90s the focus was on creating entities that could provide common business functions across government and, in that effort, become a cost center.

The 2000s saw the rise of the term 'Line of Business' that looked at common business functions across government to identify opportunities to transform, streamline and share. The Obama Administration looked specifically to IT as a shared service, releasing the Federal IT Shared Services Strategy that provided federal agency chief information officers and key stakeholders guidance. This guidance focused on the implementation of shared IT services as a key principle of their efforts to eliminate waste and duplication, with the intention to reinvest in innovative mission systems.

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